Terms of Service
Welcome to alleppeyshikaras.com. By accessing or using our website and any associated services (hereafter the “Site” or “Service”), you agree to these Terms of Service (“Terms”). Please read them carefully.
1. Agreement
These Terms constitute a legally binding agreement between you (“you”, “your”, or “User”) and us, the owner/operator of the Site (“we”, “us”, “our”). If you do not agree to all of these Terms, you must not access or use the Site.
2. Services
We provide an online platform through which Users can explore information about and/or book boat rides, house-boat tours, and other related activities in the Alleppey (Alappuzha) region. We may also provide associated booking, payment facilitation, customer support, and related services (“Services”).
3. Eligibility
You represent and warrant that you are at least 18 years of age and have legal capacity to enter into this agreement. If you are using the Service on behalf of someone else, you represent that you have authority to bind them to these Terms.
4. User Accounts
If you create an account on the Site, you agree to:
provide accurate, complete and up-to-date information;
maintain and keep secure your password and account credentials;
notify us immediately if your account is compromised or any unauthorized use occurs.
We reserve the right to suspend or terminate accounts that are inactive, misused, or in breach of these Terms.
5. Bookings, Payments & Cancellations
The following general rules apply to bookings made via the Site:
Pricing and availability are subject to change until your booking is confirmed.
Payment must be made in accordance with the instructions provided at the time of booking.
When you complete a booking, you warrant that all information you provide (e.g., names, contact details, travel dates) is true and correct.
Cancellation, modification, refund and rescheduling terms: these will be as set out in your booking confirmation or attached policy. Please review specific terms for each tour/ride.
We are not responsible for additional costs incurred by you (e.g., visa/entry fees, personal insurance, extra services, change in schedule) unless explicitly included.
6. Use of the Site — Permitted and Prohibited Conduct
Permitted
You may browse, search, and book services provided via the Site for your personal, non-commercial use, subject to these Terms.
Prohibited
You agree not to:
use the Service for any illegal purpose;
upload or transmit any content that is defamatory, obscene, infringing, harmful, or otherwise objectionable;
impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity;
interfere with or damage the Site, or attempt to access it using automated means (bots, scrapers) unless expressly permitted;
circumvent any access control or other security feature of the Service.
7. Intellectual Property
The Site and its contents (including but not limited to text, graphics, logos, images, videos, software) are owned or licensed by us and are protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, create derivative works of, publicly display or otherwise use any content except as explicitly permitted. All rights not expressly granted are reserved.
8. Third-Party Links & Services
The Site may contain links to third-party websites or services for your convenience. We do not control or endorse such third-party content. Your use of third-party sites is at your own risk, and we are not responsible for the availability, content, actions, or policies of any linked site.
9. Disclaimers & Limitation of Liability
Disclaimer of Warranties
The Service is provided “as-is” and “as available” to the maximum extent permitted by applicable law. We make no warranties (express or implied) of any kind regarding the Service, including merchantability, fitness for a particular purpose, accuracy or reliability of content, or uninterrupted access.
Limitation of Liability
To the maximum extent permitted by law, we (and our officers, directors, employees or agents) will not be liable for any direct, indirect, incidental, special, consequential or punitive damages, or loss of profits, data, use, goodwill or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or alteration of your transmissions or data; (iii) any content or conduct of any third party; or (iv) any other matter relating to the Service.
10. Indemnification
You agree to indemnify and hold harmless us and our affiliates, partners, officers, directors, agents and employees from and against any claim, demand, loss, liability, cost or expense (including legal fees) arising out of or related to your use of the Service, your violation of these Terms or your violation of any rights of another.
11. Changes to the Terms
We may revise these Terms from time to time. When changes are made, we will update the “Last updated” date above and post the revised Terms on the Site. By continuing to use the Service after the changes become effective, you agree to be bound by the revised Terms. If you do not agree with the changes, you should stop using the Service.
12. Termination
We may terminate or suspend your access to the Service immediately, without notice or liability, if you breach these Terms or for any other reason. Upon termination, your right to use the Service will cease and we may delete or disable your account (if any) and any content associated with it.
13. Governing Law & Dispute Resolution
These Terms and your use of the Service shall be governed by and construed in accordance with the laws of India. You agree that disputes arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in [insert city/state, e.g., “Kerala, India”].
14. Severability
If any part of these Terms is held invalid or unenforceable by a court of competent jurisdiction, that part will be deemed modified to the extent necessary to make it valid and enforceable, and the remaining terms will remain in full force and effect.
15. Entire Agreement
These Terms, together with any booking confirmation, policy documents and our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements or understandings (written or oral).
16. Contact Information
If you have any questions or concerns about these Terms, please contact us